Please feel free to inquire us with any question, comments, or concerns about our Paysable service.
We strive to process all inquiries promptly, however please kindly understand that delays might incur when confirmation is required with other affiliates, organizations, or departments.
In case of service errors or delays, please provide your transaction number to assist in your inquiry being processed promptly.
We will be able to provide detailed guidance if additional information, such as screen shots of transaction history or any inconveniences, is provided.
Customer Support Business hours are from 10:00 to 18:00 Monday to Friday. (Closed Sat, Sun, and Holidays)
NOTE: DO NOT SUBMIT KOREAN INQUIRIES. This is the customer service center for inquiries in English, so English inquiries cannot be answered. If you want to submit an inquiry in English, please go to the link below: