Customer Support FAQ

  • Paysable has set frequently asked questions (FAQs) to give faster answers to customers' questions.
  • If you cannot find answers from FAQ, please contact customer service center. We're ready to help you.
  • For customers who have delays in transactions due to self-verification problems, please refer to contents on self verification for service usage first.
Western Union is a remittance service you can use all around the world.
You can find a nearby Western Union office referring the following URL. http://www.westernunion.com/info/agentLocator.asp?country=globalWestern Union
Please refer to the service instruction page for information on methods of deposit.
If you submit the amount of money you want to get refunded to customer center as an inquiry, it will be refunded to your Paypal account you made purchase. Followings are the criteria of deposit refund.
1. Deposit will be refunded to the Paypal account you made payment.
2. As the currency of the deposit is exchanged to KRW when you charge, refunding will require another exchange. Lower exchange rate will be applied among two different rates ; rate of the day you made purchase , and the rate of the day you requested for a refund.
Maximum 5 days will be consumed to refund your deposit. Please refer to the customer center for more detailed information.