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Was very happy with their service, but no idea what happened to Paysable over the past 2 months. EXTREMELY disappointing. Slow responses became no response. Whatever happened to stable service after end July? It's already end of September. If you're overloaded the least you can do is to respond to your customers, and above all, STOP ACCEPTING NEW CUSTOMERS. If I don't get a response in the next few days I will consider taking action.
I’ve been using paysable for a year now and it was so good at the beginning. I don’t know what happened but now they rarely reply my messages and emails, do the totally opposite of what I ask and take ages to send me the link to pay for shipping. I was scammed and I’m still waiting for a reply to know if it’s possible to get my money back. I’ve been waiting for a shipping fee quote since June. I’m getting tired of this and I’ve been thinking seriously about not use this plataforma anymore.
Been using paysable for almost a year now, but this is the first time that they don’t answer with my tickets anymore, been a month and half waiting for their replies and for them to give me my shipping qoute. Hope they can improve their service and at least let you know when they will be able to merge your package.
They don’t answer. It’s been months since they had replied me. It’s been TWO months since I’m waiting for the shippment. The worst service.
Paysable is good, the website is very organized. It took a lot of reading for me to understand how to purchase, deposit and more. I just wish Customer Service can improve. The wait time frame for an estimated shipping fee is so long. I think Paysable needs to give a disclaimer that a customer has to wait about 7-14 days to get a quote back. None of my packages have arrived yet but Im very excited once it does.
Hardly reply to any of my inquiries or emails.Takes too long to solve problems and it’s hard to deal with.
Hardly reply emails and inquiries. Hard to deal with.
the only thing that works are bank transfers. The forwarding service is crap, I have customer service messages that have not been answered since July 11, already almost 2 months and I have no response. RESPOND TO CUSTOMERS.
Paysable is better than other transfer services I have used, the only thing is they have no customer protection if something goes wrong. My friend was scammed by a seller, and they have done nothing to help her get money back or even respond to customer service center messages about it. And also I have yet to receive a response about a refund I am supposed to be receiving as well and it has been a week now. Besides that, it is relatively seamless and easy to use for sending money.
So far, I haven't encountered any problems yet. The bank transfers are vert rush indeed :)
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